Airline Reviews
Honest ratings on hard products, service, food & lounges
Average overall rating
across 9 reviews
American Airlines
BusinessBOS → LAXAmerican Airlines Flagship Business (BOS → LAX) — Quick Review **Airline:** American Airlines **Route:** Logan International Airport (BOS) → Los Angeles International Airport (LAX) **Flight:** AA 809 · Airbus A321T **Flight Type:** Transcontinental **Class:** Business ✈️ The Highlights * **Lie-flat seat** on a domestic transcon * **Pleasant, genuinely helpful crew** * Food was **pretty good**, and the **ice cream sundae** stole the show 🍨 * **Wi-Fi worked well** the whole way * Full amenity setup: pillow, blanket, and headphones * **Outstanding value**: 35,000 Alaska miles + $5.60 for a $1,400 seat ⚠️ The Downsides * Seat is **smaller than the competition** and feels a little cramped * Admirals Club at BOS is **just okay** * Wi-Fi is solid, but it's **not Starlink** 🏢 Lounge (BOS Admirals Club): 6/10 It does the job before a flight, but it doesn't feel premium. Fine for a quick drink and a seat, nothing to arrive early for. 🛋️ Hard Product: 8/10 Getting a true lie-flat bed on a domestic flight is a big win. The catch is size: the seat runs **smaller than competing transcon products**, and it felt a bit cramped. Comfortable enough to rest, just not roomy. 🍽️ Food & Service: 8/10 The meal was **pretty good**, and the **ice cream sundae** is the kind of classic touch that makes a flight feel special. The crew was **friendly and helpful** from start to finish. 🛫 Boarding Experience: 8/10 Smooth and orderly, with no gate chaos. 📶 Wi-Fi: 8/10 Reliable and usable the whole flight. It's not Starlink fast, so it's a notch below the best, but there's nothing to complain about. ⭐ Standout Moment I dropped my AirPods behind the seat, and the flight attendant jumped in and **helped me fish them out**. Small moment, big impression. 💡 Points & Miles Take This is a **sweet-spot redemption**. * 35,000 Alaska miles for a $1,400 fare works out to **~4¢ per mile** * Booking AA through Alaska Mileage Plan is a great partner play * Lie-flat seat + solid service = easy yes for coast-to-coast 🧾 Final Verdict: **8 / 10** A comfortable, well-run transcon with a great crew and even better value on miles. The seat could use a little more room, but I'd happily book it again. It's like a sports car with a slightly small cockpit: a little snug, but you're still getting there in style, and there's a sundae at the end.
Ethiopian Airlines
BusinessADD → ROBEthiopian Airlines Business Class (ADD → ROB) — Quick Review **Airline:** Ethiopian Airlines **Route:** Addis Ababa Bole International Airport (ADD) → Roberts International Airport (ROB) **Flight Type:** Regional / Medium-haul **Class:** Business ✈️ The Highlights * **Good lounge experience** in Addis * **Very good food** onboard * Comfortable seats overall ⚠️ The Downsides * **Boarding was disorganized and chaotic** * **2-2-2 layout** with limited privacy * **Wi-Fi was spotty** * Service was **average at best** 🏢 Lounge (ADD): 7/10 A solid pre-flight experience with good space and a decent food selection. Not top-tier, but a comfortable place to relax before departure. 🛋️ Hard Product: 6/10 The **2-2-2 configuration** is serviceable but not ideal. Seats are comfortable, but the lack of direct aisle access and limited privacy bring the score down. 🍽️ Food & Service: 6/10 Food quality is good, but the overall experience is pulled down by **average service**. Nothing bad, just not particularly attentive or memorable. 🛫 Boarding Experience: 4/10 Boarding felt like a free-for-all. Poor organization and lack of clear structure made it one of the weaker parts of the journey. 📶 Wi-Fi: 5/10 Available, but inconsistent. Works intermittently and can’t be relied on. 💡 Points & Miles Take This is a **middle-of-the-road business class option**. * Comfortable enough for the route * Food is a plus * Not worth going out of your way for 🧾 Final Verdict: **6 / 10** A perfectly average business class experience. It checks the main boxes, but between the messy boarding, average service, and dated layout, it doesn’t rise above the pack.
Air France
BusinessCDG → BOSAir France Business Class (CDG → BOS) — Quick Review **Airline:** Air France **Route:** Paris Charles de Gaulle Airport (CDG) → Logan International Airport (BOS) **Flight Type:** Transatlantic **Class:** Business ✈️ The Highlights * 1-2-1 layout with lie-flat seats** (direct aisle access for all) * Comfortable, **spacious hard product** * Good food** and **excellent cabin crew** * Equipped with Starlink Wi-Fi !!!!!!!! ⚠️ The Downsides * Boarding at CDG was **chaotic and disorganized** * Lounge experience is **underwhelming for a major hub** 🏢 Lounge (CDG): 6/10 The lounge gets the job done, but that’s about it. It feels more functional than premium, especially for Air France’s main hub. 🛋️ Hard Product: 7.5/10 The **1-2-1 configuration with lie-flat seats** is a big plus, offering direct aisle access and solid comfort for a transatlantic flight. While spacious and well-designed, it doesn’t quite feel cutting-edge compared to the latest business class products. 🍽️ Food & Service: 8/10 Food was **consistently good**, but the real highlight was the crew. The flight attendants were **friendly, attentive, and genuinely great**, making the experience feel more premium. 🛫 Boarding Experience: 5/10 Boarding was **messy and poorly organized**, with unclear group enforcement and crowding at the gate. 💡 Points & Miles Take A **well-rounded transatlantic business class option**. * Strong seat and service make it a good redemption * Not the most cutting-edge, but very comfortable * Boarding process is the main drawback 🧾 Final Verdict: **7.5 / 10** Air France delivers a comfortable and enjoyable onboard experience with a modern seat and standout crew. Clean up the boarding chaos and upgrade the lounge, and this would easily move up a tier.
Ethiopian Airlines
BusinessRUH → ADDEthiopian Airlines Business Class (RUH → ADD) — Quick Review **Airline:** Ethiopian Airlines **Route:** King Khalid International Airport (RUH) → Addis Ababa Bole International Airport (ADD) **Flight Type:** Short-haul regional **Class:** Business ✈️ The Highlights * Smooth, no-drama check-in * Food was solid for a short flight * Seat is comfortable enough for the duration ⚠️ The Downsides * **2-2-2 layout** → no direct aisle access (big miss) * Aircraft feels **old and worn** * Service is just **average, not memorable** * Lounge in RUH is **very basic** (skip the shower… trust me) 🛋️ Hard Product: 5/10 Outdated cabin + 2-2-2 = feels more like premium economy than true business class. 🍽️ Soft Product: 6/10 Food is decent, service is fine, but nothing stands out. 🏢 Lounge (RUH): 4/10 Functional, but barebones. One tiny shower that’s more “in theory” than “in use.” 💡 Points & Miles Take This is a **“redeem if convenient, not aspirational”** type of flight. * Good if it fits your routing or availability * Not worth going out of your way for * Manage expectations and you’ll be fine 🧾 Final Verdict: **5.5 / 10** A perfectly acceptable short-haul business class ride… just stuck in a previous era. Think of it like a suit that *used* to be tailored but hasn’t seen a tailor in years.
Sri Lankan Airlines
BusinessCMB → RUH## SriLankan Airlines Business Class (CMB → RUH) — Quick Review **Airline:** SriLankan Airlines **Route:** Bandaranaike International Airport (CMB) → King Khalid International Airport (RUH) **Aircraft:** Airbus A330-200 **Class:** Business --- ### ✈️ The Highlights * Lie-flat seat (technically checks the box) * Hot meals served onboard That’s… about where the positives end. --- ### ⚠️ The Downsides * Lounge in CMB is **well below average** * Food and drink selection in lounge = **very limited** * Seating in lounge is **uncomfortable** * Only one shower, and it’s **small + not clean (noticeable smell)** * Aircraft is **aging and worn** * **2-2-2 layout** → no direct aisle access * Food onboard is **not fresh and not business-class quality** --- ### 🛋️ Hard Product: 4/10 The A330-200 cabin feels like it’s been flying on autopilot for a decade too long. The 2-2-2 setup is outdated, and the overall condition shows clear wear. ### 🍽️ Soft Product: 3/10 Yes, the food is hot. No, that doesn’t save it. Lacks freshness and presentation you’d expect in business class. ### 🏢 Lounge (CMB): 3/10 A lounge in name, not in spirit. Minimal offerings, uncomfortable seating, and a shower you’ll likely avoid. --- ### 💡 Points & Miles Take This is firmly in the **“redeem only if you must”** category. * Works if it’s the only option on your routing * Not worth paying cash or going out of your way * Set expectations low and treat it as a transport play, not an experience --- ### 🧾 Final Verdict: **4 / 10** This flight feels like business class wearing a disguise. The bones are there, but the execution just doesn’t land. If airlines were restaurants, this would be a lukewarm buffet at closing time.
Sri Lankan Airlines
BusinessMLE → CMB## SriLankan Airlines Business Class (MLE → CMB) — Quick Review **Airline:** SriLankan Airlines **Route:** Velana International Airport (MLE) → Bandaranaike International Airport (CMB) **Flight Time:** ~1 hour **Class:** Business --- ### ✈️ The Highlights * Surprisingly **strong lounge experience** in Malé * **Lie-flat seats** on a short regional hop (rare win) * Multiple **breakfast options (4 choices)** * Overall experience punches **well above its weight for 1 hour** --- ### 🏢 Lounge (MLE): 7/10 A quick stop, but a solid one. The lounge had a **decent buffet with a few hot items**, a self-service drink station, and **plenty of comfortable seating options**. Not luxury, but definitely more than enough to start the trip right. --- ### 🛋️ Hard Product: 8/10 This is where things shine. Getting **lie-flat seats (Cathay-style)** on a ~1 hour flight feels like bringing a first-class seat to a sprint. Comfortable, spacious, and way above what you’d normally expect on this route. --- ### 🍽️ Soft Product: 7/10 Breakfast service included **four choices**, which is impressive given the short flight time. Quick, efficient, and actually felt like a proper business class offering. --- ### 💡 Points & Miles Take This is a **hidden gem for short-haul premium travel**. * Great use of miles if priced reasonably * Hard product alone makes it worth considering * A rare case where short-haul business class actually feels premium --- ### 🧾 Final Verdict: **7.5 / 10** For a flight that’s barely longer than a movie preview, this one overdelivers. It’s the airline equivalent of ordering a quick coffee and getting a full brunch instead.
Edelweiss
EconomyZRH → MLE## Edelweiss Economy Class (ZRH → MLE) — Quick Review **Airline:** Edelweiss Air **Route:** Zurich Airport (ZRH) → Velana International Airport (MLE) **Flight Time:** ~10+ hours **Class:** Economy --- ### ✈️ Context (aka… the plot twist) This wasn’t the original plan. I was supposed to be flying in Qsuite, but thanks to Middle East disruptions, this turned into a last-minute pivot into economy. So yes, expectations had to do a hard landing before the flight even took off. --- ### ✈️ The Highlights * Boarding was **organized and smooth** * You get a full meal service * Crew did come around with water during the flight --- ### ⚠️ The Downsides * Seats are **very tight for a 10+ hour flight** * Service is **strict and underwhelming** * Food is **bland and forgettable** * **One bottle of water limit**… seriously? 💀 --- ### 🛋️ Seat & Comfort: 3/10 For a long-haul flight, the seats feel cramped. This is the kind of setup where your knees start negotiating with the seat in front of you by hour three. --- ### 🍽️ Food & Service: 3/10 The pasta meal was **tasteless**, and the service didn’t elevate things. The moment that summed it all up: asking for a second bottle of water and getting denied. On a 10+ hour flight, that’s a tough look. --- ### 💡 Points & Miles Take This is firmly in the **“only if you have no other option”** category. * Fine in a pinch (like this situation) * Not competitive with top long-haul economy products * Definitely not worth choosing over better carriers on this route --- ### 🧾 Final Verdict: **3.5 / 10** This flight felt like survival mode, not travel. It gets you from Zurich to the Maldives, but not with much comfort or flexibility along the way. If flights were playlists, this one is on repeat with a single, mediocre song… and you can’t skip it.
Austrian Airlines
BusinessVIE → ZRH## Austrian Airlines Business Class (VIE → ZRH) — Quick Review **Airline:** Austrian Airlines **Route:** Vienna International Airport (VIE) → Zurich Airport (ZRH) **Flight Time:** ~1 hour **Class:** Business (European style) --- ### ✈️ The Highlights * Lounge in Vienna is **solid and comfortable** * Quick, efficient boarding and short flight time * Service is perfectly fine for a short hop --- ### ⚠️ The Downsides * Classic **Euro business class** = economy seat + blocked middle * **Very tight legroom** (noticeably worse than JetBlue Airways economy) * No real “premium” feel onboard --- ### 🏢 Lounge (VIE): 7/10 A good pre-flight setup. Comfortable seating, decent food options, and a nice place to relax before departure. Not over-the-top, but definitely a strong part of the experience. --- ### 🛋️ Hard Product: 4/10 This is where expectations need to be managed. You’re essentially getting a standard economy seat with the middle blocked. The bigger issue is the **tight legroom**, which makes even a short flight feel more cramped than it should. --- ### 🍽️ Soft Product: 6/10 Service is **perfectly adequate** for a ~1 hour flight. Nothing memorable, but it gets the job done without any issues. --- ### 💡 Points & Miles Take This is a **positioning flight, not a premium experience**. * Book it for schedule and convenience * Value comes from lounge access + priority handling * Don’t expect a true business class seat --- ### 🧾 Final Verdict: **5 / 10** European business class strikes again. It’s efficient, polished on the ground, but once you’re onboard, the experience feels like economy in a blazer pretending to be something more.
Austrian Airlines
BusinessBOS → VIE## Austrian Airlines Business Class (BOS → VIE) — Quick Review **Airline:** Austrian Airlines **Route:** Logan International Airport (BOS) → Vienna International Airport (VIE) **Flight Type:** Overnight transatlantic **Class:** Business --- ### ✈️ The Highlights * **1-2-1 configuration** with lie-flat seats and direct aisle access * Comfortable seat with **plenty of personal space** * **Above-average catering** with onboard chef * Excellent, proactive check-in experience in Boston * Strong pre-flight lounge at BOS --- ### 🏢 Lounge (BOS): 8/10 The **Lufthansa Business Lounge Boston** is one of the better lounge options in Boston. Good food, comfortable seating, and a calm atmosphere. A strong way to start the journey. --- ### 🛋️ Hard Product: 7/10 The **1-2-1 layout** is a big win, giving every passenger aisle access. Seats are comfortable and well-suited for sleeping on an overnight flight. The main drawback is **privacy**. About half the seats feel exposed to the aisle, lacking the cocooned feel you get on newer business class products. Not a dealbreaker, but noticeable. --- ### 🍽️ Food & Service: 7/10 Food is a highlight. Austrian’s **“Flying Chef”** concept adds a nice touch, and the quality is clearly a step above standard transatlantic business class meals. Service, however, is just **average**. Professional but not particularly warm or proactive. A surprising miss: **no mid-flight snacks available**. On a long-haul business class flight, that’s unusual and takes away from the overall experience. --- ### ⭐ Standout Moment Huge credit to the check-in agent in Boston. Without being asked, he **merged separate tickets** (BOS → VIE → ZRH → MLE) into one seamless itinerary. That’s the kind of proactive service that sticks with you. --- ### 💡 Points & Miles Take This is a **solid, dependable transatlantic business class option**. * Great use of miles if priced well * Strong hard product and catering * Falls just short of top-tier due to service + small misses --- ### 🧾 Final Verdict: **7.5 / 10** Austrian delivers a polished and comfortable long-haul experience with standout food and a modern seat. It doesn’t quite reach the top tier, but it’s a reliable choice that gets most of the fundamentals right.